Shangri-La Kuala Lumpur
ما يقوله الضيوف
Food quality fabulous. Horizon Club fabulous.
Simon
أكتوبر ٢٠٢٣
1. Staffs were courteous and friendly making stay all more comfortable. 2. Breakfast and lounge access is always highlight during stay at this hotel.
Tuck
مارس ٢٠٢٤
All the common areas were absolutely fantastic. Pool, spa, sauna, steam room. All the wonderful events in the lobby bar. Opera singing, piano music, live guitar. Buffet breakfast was the best I’ve ever seen. The shuttle bus to major malls and Petronas towers very convenient
Adel
فبراير ٢٠٢٤
. Great location. 8min walk from Petronas twin towers. . Late check out was possible 1pm vs 12pm originally. . Nice staff.
Khalil
فبراير ٢٠٢٤
The staff and customer service impresses me most. Second, the facilities. For instance, my wife needed to see a doctor because of a fall she took on our vacation in Bali prior to arriving at your hotel. I called up the Shangri La and was told finding a doctor would be no problem. Sure enough after checking in the Shangri La concierge made an appointment for us and we were escorted to a clinic in the adjoining building. The experience was a total breeze and even easier than if we were home. There are many I could single out who cared for us on our stay, but I will just mention Alisya, Mr. Fazrul and Babu as coming to mind most of all. Regarding the facilities, after a long trip around Southeast Asia, it was nice to spend an entire two days hardly leaving the Shangri La. Swimming pool, restaurants and grounds all contributed to a short recovery before returning home.
Gerald
مارس ٢٠٢٤
The pool was lovely. The Horizon Club upgrade was well worth the money. Fabulous location. Felt luxurious with first a beautiful Diwalli decorations on our arrival and then Christmas decorations just before our departure
Lindsay
ديسمبر ٢٠٢٣
Room was comfortable and quiet. Plenty of hot water in shower, wifi worked well. Easy to get Grab for getting around. Walking distance to Suria mall. Breakfast with lots of variety. Great having 4 bottles of water each day. Lots of outlets and USB connections. Staff friendly and helpful.
James
يناير ٢٠٢٤
Friendly staff. Room including toilet, and swimming pool were very, very clean (though the pool was 'modest' in size). Very good shower - water pressure and seamless hot/cold water. It was our wedding anniversary and the hotel thoughtfully gave us 2 petite gift boxes of high-quality chocolates.
Premalatha
يناير ٢٠٢٤
5 star classy, friendly, comfortable and super clean hotel. Very pleasant experience.
Vince
سبتمبر ٢٠٢٢
The hotel it self is lovely, the staff are extremely helpful and friendly. Always greeting you and the breakfast buffet is great. It is also a very good location, walking distance from the Twin towers and the shopping centre for food. I also liked that we had access to the Spa facilities such as Sauna and steam room and it was separated for men and women.
Nazia
مارس ٢٠٢٤
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